Mail Processing
Being prepared for the inevitable flood of responses
and costs requires experience.
Cambridge Partners intelligently captures the mail
responses which gives our clients accurate and precise information
when going to market. Many direct mail pieces never make it to the
addressee. We capture the addresses of the returned mail and the
reason for the return. These two pieces of information can stem
the tide by reducing or eliminating future production, administrative,
and postage costs for marketing pieces that will never get delivered.
Support
We support clients that continually run large
direct mail campaigns, as well as those who run isolated or infrequent
mail campaigns. Some of the more sophisticated and ongoing direct
mail campaigns we manage are for pharmaceutical-related companies.
These direct mail campaigns have often produced a very heavy volume
of response mail with time sensitive and patient/respondent specific
medical data. We understand that a confidential, timely and accurately-managed
mail processing system is critical to the success of both the campaign
and our client. Cambridge Partners & Associates effectively
manages complex campaigns, generally through the establishment and
maintenance of a USPS Post Office Box. We generally provide Mail
Processing services in conjunction with client-required Data Entry
solutions.
Mail Processing services available include:
- Establishment and fee maintenance of a USPS Post
Office Box.
- Establishment of Business Reply permits
- Multiple single day mail pick-ups, if necessary
- Mail sort by campaign and/or priority status
- Immediate date stamping of all mail
- Mail count for daily reporting to client
- Validation of postal fees based on mail received
- Receipt and validation of rebate information
- Processing of mail returned as undelivered
Over 3-1/2 years, we have saved one of our clients
over $56,000 in postal fees by helping them achieve Qualified Business
Reply Mail status for many of their mail responses programs.
In addition, we provide immediate contact with our clients for high-priority
issues from the responders involving issues outside normal information
capture. As our clients may never see the response piece, if information
is included which should be addressed by our client’s customer
service team, Cambridge scans the information and emails the scan
to the appropriate individuals/areas for timely response.
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